Travel Center
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Travel Notifications
Traveling across the state? Or heading to another country? Give us a heads up so there are no blocks on your travel purchases. During those travel dates, we will keep an eye on your card but won’t deny any transactions coming from your travel location.
For debit and credit cards
Online Banking: Set Up Travel Notifications (PDF)
Mobile App: Set Up Travel Notifications (PDF)
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Lock/Unlock Cards
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Did you misplace your card when traveling? Worried about unauthorized transactions? It takes two clicks to lock your First Tech card and stop future transactions. Found your card two hours later under the car seat? No problem. Unlocking it is just as easy.
Online Banking: Set Up Lock/Unlock Cards (PDF)
Mobile App: Set Up Lock/Unlock Cards (PDF)
Pay Friends and Family on the go
ATM and Branch Access
FAQs
Can I use ATMs in other countries?
You can use any ATM that displays a logo on the back of your card (regardless of location). The financial institution that owns the ATM may charge a fee and/or only withdraw from one account type. For example, if a machine only withdraws from checking accounts, it will deny your request if you only have a savings account.
Is there a fee to use my First Tech debit card internationally?
There is a 1% international transaction fee on the total purchase amount for any Debit Mastercard or ATM card.
Is there a fee to use my First Tech credit card internationally?
No, First Tech credit cards do not have foreign transaction fees!
How do I use my First Tech credit card internationally?
For the most part, you'll use your credit card in other countries, the same way you do at home. One difference is that you may be asked to enter your Personal Identification Number (PIN) to complete your transaction, so be sure to have that memorized. Don't write it down, and keep your card and PIN separate. If you need to change your PIN, log into Manage Cards in Digital Banking. Your new PIN will be ready to use right away.
How do I contact First Tech when I’m abroad?
Our international phone number is 1.503.644.4034 and can be found on the back of our First Tech card.
What if I don’t remember my PIN?
To set or change your Debit or Credit PIN log in to Manage Cards via Digital Banking.
If you’re near a First Tech location, feel free to visit and we’ll help you out. Otherwise, give us a call at 855.855.8805 at least 8 business days before your departure so we can mail you a new card and PIN.
I received a call from Falcon Fraud Detection system, what is this?
First Tech is committed to keeping your personal and financial information safe from misuse. To safeguard your debit and credit card transactions, we've partnered with Falcon Fraud Detection to help monitor your transactions and look for unauthorized card use.