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Bank on your time by scheduling an appointment with First Tech. We have both in-person and virtual appointments available. Chose whichever one works best for you. 

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Members with Digital Banking for personal or business accounts can use the Message Center to send and receive personal account messages with First Tech. Members also have the option to chat with a live representative or bot that is available within Digital Banking by clicking the Questions bubble in the bottom right corner on most pages throughout the platform. Click log in below to get started.

 

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General inquiries

24-hour toll free number: 855.855.8805

International: +1 503.644.4034

Telecommunications Devices for the Deaf (TDD)

Telecommunications for the Deaf (TDD) services for hearing-impaired members. The TDD may be reached during our regular business hours by calling:

503.672.2323

Insurance and Investments 

Addison Avenue Investment Services
855.744.8585 x2

First Tech Insurance Services
855.744.8585 x1

First Tech Credit Card Payments
PO Box 2780
Portland, OR 97208-2780

Mortgage and Loan Payments
PO Box 4317
Portland, OR 97208-4317

Bank-by-Mail Deposits (Do not send cash)
PO Box 2100
Beaverton, OR 97075

Mortgage Payoffs By US Mail:
Attn: Mortgage Loan Servicing
PO Box 4201
Beaverton, OR 97076

By express delivery: 
Attn: Mortgage Loan Servicing
5100 NE Dawson Creek Drive
Hillsboro, OR 97124

Additional mortgage payoff info

Mortgage Error Resolution Requests
Attn: Mortgage Servicing
PO Box 4201 Portland, OR 97076

General Correspondence
PO Box 2100
Beaverton, OR 97075-2100

Addison Avenue Investment Services
1011 Sunset Blvd, Suite 210
Rocklin, CA 95765

Non-Mortgage Payoffs
By US mail: 
PO Box 779004
Rocklin, CA 95677

By express delivery: 
1011 Sunset Blvd,Suite 210
Rocklin, CA 95765

Legal Correspondence
Attn: General Counsel
2702 Orchard Pkwy,
San Jose, CA 95134

The Supervisory Committee is an independent volunteer oversight board. If you have concerns of a fiduciary nature, wish to report internal fraud, or have a serious privacy or security concern to which management has failed to respond – submit your comments/concerns by sending email to the Supervisory Committee at the link below. The Committee will respond to you in writing within 30 days of your submission.

Do not submit service requests here. Service requests submitted via this channel will be significantly delayed.

Do not submit any Private or Account Information in this request. This channel is unsecure and private information submitted here is at risk.

Email Supervisory Committee Security Center
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