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First Tech Routing #321180379

Manage Cards.

Digital card services for First Tech debit cards and credit cards.

  • Need to temporarily lock your card?
  • Order a replacement card?
  • Want to check your rewards balance and see if you have enough points for that trip to Palm Springs?

Now you can do all that and more in the Mobile App or Online Banking. Just look for the new Manage Cards widget.

A person at the airport looking down at their phone
A person at the airport looking down at their phone

Frequently asked questions

Troubleshoot issues and learn how to better manage debit cards and credit cards with our expertly provided answers.

Filters:

Did you misplace your card? Worried about unauthorized transactions? It takes two clicks to lock your First Tech card to stop future transactions. Found your card two hours later under the car seat? No problem. Unlocking it is just as easy. 

Step-by-step guide:

Online Banking

Mobile Banking

All First Tech debit and credit cards are eligible, except for business cards.
Within minutes, you'll see the card appear locked. Locking your card will prevent new transactions, while still allowing recurring transactions, pre-authorized payments and refunds to post to your account.
Once your card is unlocked, you may resume transactions and payments.
No, please dispute the transaction in Online Banking, and then we will block the card and send you a new card. We recommend you lock your card for temporary misplacement. If you suspect fraudulent charges or you’re certain you’ve lost your card, please proceed to the “Replace Card” feature.
No, the card will show up in the mobile wallet, but authorizations will be declined.
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