Digital Banking Frequently Asked Questions

Depositing checks is fast, secure, and easy—right from your phone or computer.

On the First Tech App:

1. Log in and select Deposit Checks.
2. Use your smartphone’s camera to take a photo of the front and back of your check.
3. Align the check within the on-screen guidelines and follow the prompts to complete your deposit.

On Online Banking:

1. Log in from a desktop or laptop.
2. Go to Deposit Checks.
3. Upload saved images of the front and back of your check from a camera or scanner.

Note: If you're not enrolled in remote deposit, you’ll see a message asking you to contact Member Services. Enrollment must be completed on a desktop or laptop.

Learn more about Remote Deposit 

Yes—for a little while. After you deposit a check using remote deposit, we recommend storing it in a safe place for 60 days. This gives you time to confirm the deposit was processed successfully and provides a backup in case there are any issues.

After 60 days, you can securely destroy or void the check to protect your personal information.

Security Tip: Always shred checks before discarding to prevent fraud or identity theft.

Learn more about remote deposit best practices 

To make sure your check is deposited smoothly and securely, follow these best practices:

Endorse the check properly

• All payees listed must sign the back of the check.
• Include the endorsement:
  “For mobile deposit at First Tech Federal Credit Union only.”

Confirm account ownership

• If the check is made out to multiple people, all must be owners of the account receiving the deposit.

Prepare the check for scanning

• Flatten any folds, wrinkles, or curves.
• Place the check on a solid, contrasting background (e.g., dark surface for light-colored checks).
• Ensure good lighting to help the app capture clear images.

Troubleshooting tip

• If the app has trouble detecting the edges of the check, use a black pen to draw a small dot in each corner of both the front and back.

Security Reminder: Always store your check securely for 60 days after deposit, then shred it to protect your information.

Learn more about mobile deposit